Sharjah Public Transport Corporation is implementing all the appropriate transportation standards, to ensure the quality of the services that it provides, in order to manage overall satisfaction and reflect a positive image of The Sharjah Emirate, STC is focusing on the following most important points:

• Setting quality control standards to regulate the service and monitor the franchise companies performance, such as:
  • Service reliability
  • Service punctuality
  • Safety
  • Driver´s behaviour
  • Vehicle cleanliness
  • Customer satisfaction
• Joining the drivers to required training courses before they start to work as a taxi or bus driver, to ensure that they are fully aware of the traffic rules and how to deal with the customers
• Hiring quality controllers to observe the transport services in Sharjah and joining them to specialized training courses